Managed Services
The expertise of our team spans science to strategy, digital analytics and customization, developers, network engineers, to operations, customer service – and everything in between. And while technology is the foundation of what we do, the core of our mission is to provide the best service to our clients. We pride ourselves on being a leading Network and Voice Enterprise Solutions & Services Provider, Digital Automation and Analytics Services Provider while still being small and agile enough to truly partner with our clients. We are not just another vendor – we are an extension of your team.
RealTek LLC. partners with today’s distributed Small Business, Mid-Level, and Large Enterprises to do more than just improve network performance and computing metrics. With dynamic solutions, expansive resources, and leading expertise, RealTek’s Managed Services is able to help forward thinking companies create value in their core business by leveraging the Internet and network dependent technologies fueling competition. Through simplified management and next-gen solutions, RealTek’s Managed Services can help drive key business initiatives from Digital Transformation and Customer Experience to Cloud and Security.
Managed Services
- Managed Network Routing and Switch Services
- Managed Voice and Session Services
- Managed Security Services
- Maintenance
- Help Desk
- Monitoring
- Troubleshooting Triage
- Professional Installation
- Technician Services
- WAN/LAN Assessment
- Depot Services
Why Managed Services From RealTek?
One Source. One Company. Built for Performance. Built for Every Network.
Leverage our expert-level managed services for your communications services.
Network
Our industry leading integration and implementation to Business Internet and Ethernet network infrastructure.
Partnership and Relationships
Our deep and rich relationships with leading providers.
Investment
At RealTek, we continue to invest heavily in our network services products and expertise to provide the infrastructure you need to support your business.
Portfolio
Our extensive nationwide Managed Enterprise Solutions portfolio.
How Do Managed Services Benefit You?
We help you address your network management responsibilities and provide a strategic method for improving operations while helping you manage expenses.
Services
Delivering high-quality secure services for employees and customers
Technology
Realizing the advantages that new technology provides
Productivity
Reallocating capital and IT resources to maximize productivity
Growing Traffic
Managing network traffic that’s growing rapidly with an IT budget that’s not keeping pace
Managed Routing and Switching
Router and Switch management is critical to network. As today’s distributed enterprise network becomes more complex, routers and Switches have evolved to become far more sophisticated themselves and carry out a number of important tasks that keep information moving in an efficient and secure manner. Managing routers and Switches can become a resource-intensive responsibility that prevents technical expertise from focusing on initiatives that drive value in the core business. RealTek’s Managed Services can support the full lifecycle of router and Switch management, from initial configuration and installation to ongoing management and support. With cost effective solutions, RealTek’s Managed Services has the support capabilities to provide an end-to-end premise based solution that includes equipment, configuration, change management and help desk support.
Managed Voice and Session Services
Since the advent of IP based telephony services, organizations of all sizes have migrated their voice systems to platforms that support voice and data in an integrated network. RealTek’s Managed Services offers a full portfolio of voice and session services for small businesses, mid-tier, large contact centers and enterprises with multiple locations and varying technology solutions – from large shiny buildings with new state of the art PBX’s, to older and smaller offices in need of technology upgrades as well as home offices and mobile workers.
Manage Services Security
Managed Virtual Private Network (VPN)
- Provides a secure link for today’s distributed enterprise
- Leverages security protocols to safeguard data
- RealTek’s Manage Security Services delivers the configuration, management, and support
Managed Unified Threat Management (UTM)
- Robust functionality from a single device, eliminating the need for multiple systems
- Enhanced monitoring with greater visibility and computing resources
- On-premise equipment and high availability options
Managed Firewall
- Cost effective solution to help protect LAN from external internet based threats
- Firewall configuration
- Customized firewall rules based upon specific needs
VDos for Attacks
- Protection against VDoS and application-layer attacks
- Provides peace of mind and reinforces business continuity
- RealTek manages threat mitigation from Voice Network Offenders
