Digital Automation

Business and government organizations are accelerating their digital transformation to meet customers and citizens demands, increase efficiency, and enable new business models. Greater use of technologies such as automation, analytics and artificial intelligence (AI) is cited as a top trend by 59% of the business and IT executives interviewed in 2017.

In the midst of huge data proliferation and rapidly changing client expectations, businesses need a fresh approach to their organization models and processes. They need to digitize to analyze, and they need to analyze to make the right business decisions at the right time. Intelligent automation is the critical essentials of the modern day life. Organizations are today challenged to achieve digital automation that not only streamlines and simplifies process workflows for efficiency gains, but also transforms their business to enhance the top-line. They struggle to identify high-impact and high-outcome processes to automate. They find it difficult to select the ‘best-fit’ solutions from a plethora of next-gen technology options and integrate them into their existing ecosystem. Making their data ready for intelligent analytics is also a big challenge.

RealTek’s consultants and professional services specialists can develop and integrate intelligent, automated processes to digitized analytics. RealTek’s solutions consultant leads the evaluation for intelligent business process automation through the systems and transforms them into self-learning and self-sustaining digital platforms providing powerful differentiators for successful business outcomes.

Realtek’s Intelligent Automation Framework helps clients identify and apply the right automation technologies to advance their digital agenda. RealTek Solution Automation Consultants work with clients ranging from using robotic process automation (RPA) to digitize routine processes, to using advanced analytics, AI and the Internet of Things to enable complex, decision-driven interactions. 

RealTek’s Portfolio and Partner-driven Solutions: We achieve enterprise-level automation through our experienced workforce, proprietary tools, and pre-programmed solutions. We leverage underlying technology mash-ups (third party bots, desktop automation, web automation, custom-developed automation and augmentation tools) to offer our clients a total digital automation experience.

Integrated Domain – Technology Expertise:  We combine deep domain expertise in strategic sectors with lean principles, design practices, analytics and digital technologies.Our knowledge-based RPA leverages our industry expertise and process know-how to provide strategic advantages beyond just productivity gains.

Proven Deployment Methodology:  Our proven, end-to-end ‘4-D’ methodology – Diagnose, Design, Develop, Deploy – spans across the complete service delivery lifecycle with comprehensiveness, design orientation and applicability in almost all models of software development.

Reusable Assets and Industrialization:  Our vast experience as a top-notch Business Process Automation organization provides our clients with a host of reusable domain-centric and technical artifacts.  Such industrialization enables them to benefit from higher quality standards, lower risks of deployment, enhanced reliability and cost savings.

A Futuristic Roadmap beyond RPA: Once your business achieves a baseline process efficiency and maturity through RPA, our developers and experts provide continuous enhancements.  We use a combination of new-age technologies like Machine Learning, Predictive Modeling, Cognitive Computing and Natural Language Processing to pave the way for Artificial Intelligence (AI).

Government and commercial organizations are seeking ways to transform the entire digital value chain, from the front-end customer experience to back-end operations. Automation can contribute to digital transformation at all stages of running operations, from driving change that supports new digital services and enhances the customer experience, to growing the business.

Key Drivers of Automation for Our Clients Include:

Customers: using contextual information to gain insights into customer behaviors and preferences, and creating new interaction experiences models with chatbots, and virtual agents.

Business models: develop new digital value propositions and business models

Modernization: automating systems and processes to support digital transformation

Efficiency: reducing costs and increasing process capacity

Speed/agility: meeting rising customer and citizen demands for speed of service and new capabilities

Cybersecurity: digesting and understanding massive flows of network data and making automated judgements to identify cyber threats

Quality: increasing consistency of service and compliance and reducing human errors

Realtek’s intelligent automation delivery methodology assists our clients to focus on practical use cases and bring the appropriate automation, AI and analytics technologies to realization. The steps include:

RealTek’s consultants and professional service specialists collaborates with you to create automation solutions that target specific, high-value use cases and that work for your organization and regulatory environment. We also provide an environment for bringing insight and practical experience to promote meaningful dialogue between the business, operations and IT.

Finally, Our experienced consultants assist your organization in making critical connections across industries, technologies and partners to link our business consultants to IT professionals and deliver greater value to customers, citizens, suppliers and employees.