Benefits of professionally recorded Greetings and Announcements:

RealTek’s Real-Imagination Studio affords the polished sound of an established, professional business.

• Professionally recorded greetings and on-hold messages add sophistication, substance, and an impressive dynamic to content on your system menus, business voicemail greetings, and directories. Well-spoken messages, delivered by professional voice actors, make even the simplest of directions impressive.
• Customize messages and greetings to address the specific needs of different types of callers as well as internal departments, extensions, and individuals. Take your pick of background music tracks to keep listeners entertained and feeling that their calls are important while navigating your system.
• Choose from a wide range of male and female voice talents for a professional voice recording used for greeting callers. You can choose English (United States, UK, Australia, Canada) talent, and there is also talent fluent in Spanish, French, and Italian. Industry-specific suggestions are available for real estate, technology, medical, ecommerce, legal and accounting.

Play helpful, clear, and compelling information while your callers wait on hold.

• Callers don’t look forward to being on hold, but it’s a reasonable scenario for a thriving business. The right busy greeting is key is to keep callers engaged and feeling you respect their time. With professional voice recording, you can take the opportunity to answer frequently asked questions, such as giving directions to your company location. Don’t forget, your voice message is perhaps even more important when asking a caller to leave a message for your business. And of course, be sure to return those calls as promptly as possible.
• Hold times, transfers, and call queues are golden opportunities to offer value to your customers and clients. Keep callers engaged and do some strategic marketing such as announcing new products, services, and special events/promotions. You can assist callers by answering frequently answered questions and including a range of “how-to” instructions for self-service of your products and services.RealTek’s Real-Imagination Studio provides rich feature sound and content so callers can be retain and please more on-hold callers with a selection of music tracks from diverse genres and insert breaks in the music with reassuring voice updates that maintain an attentive atmosphere for callers. Customize messages throughout the phone call so people feel you value their patience and offer them new information to better understand your products and services.